Integrations
The services Practiq talks to.
A short, deliberate stack. Every provider listed below has a signed data-processing agreement and an entry in the subprocessor list on /security.
Calendars
- Google Calendar
- Two-way sync per practitioner. Free / busy times respected when patients book.
- ICS feeds
- Read-only subscription URL per practitioner, works in Apple Calendar, Thunderbird, anything that reads RFC 5545.
Comms
- Resend
- Transactional email, appointment confirmations, reminders, invoices, password resets.
- Clickatell
- SMS reminders, South African shortcodes supported.
Payments
- PayPal
- Primary subscription billing for the platform itself.
- Paystack
- Scaffolded as a secondary processor for tenants whose patients prefer card-on-file.
Telehealth & AI
- Daily.co
- Video rooms provisioned per appointment, signed per-role join links, recordings to your private bucket.
- AssemblyAI
- Speech-to-text with speaker diarisation for the AI scribe.
- Anthropic
- Claude Sonnet 4.6 powers the clinical reasoning flows, SOAP, referrals, prescriptions, what-was-missed.
- OpenAI
- gpt-4o-mini for fast drafts, text-embedding-3-small for the longitudinal-context vector store.
Infrastructure
- Supabase
- Postgres with row-level security per tenant, plus object storage for documents and recordings.
- Inngest
- Background jobs and crons, transcription pipelines, anonymisation, scheduled exports.
- Sentry
- Error monitoring. PII never leaves the audit log.